JOB OFFER BY BIGSHARE - ANDHERI - MANAGER CORRESPONDENCES

 JOB OFFER BY BIGSHARE - ANDHERI - MANAGER CORRESPONDENCES

About us:

Bigshare Services Private Limited conforms to the highest standards of Quality and

Information Security in its process. It is one of the few RTAs assessed to ISO standards.

Bigshare has been accredited for ISO 9001:2015 (Quality Management Systems) and ISO

27001:2013 (Information Security Management System) by Accreditation Services for

Certifying Bodies (Europe) Limited.

ISO certification adds a feather in the cap of our team. It also provides to our customers and

stake holders, the assurance of the highest standards of Quality and Information Security.

We continue to strive for excellence and improvement in our Service standards.

Job Overview:

Position : Manager – Correspondence

Department : Correspondence / Client Servicing

Reports To : HOD

Experience : 4 to 10 Years

Salary : 50-60k PM

Job Location : Andheri East, Mumbai

Company Website: www.bigshareonline.com

Role Summary:

We are looking for a proactive and experienced Manager – Correspondence to lead a team

that handles investor/client communication, regulatory correspondence, and compliance

reporting. The ideal candidate will have a strong background in back-office operations within

capital markets, excellent communication skills, and the ability to manage multiple

stakeholders, including DP, SEBI, and Exchanges.

Key Responsibilities:

 Lead, manage, and mentor a team of 5 to 10 professionals to ensure client

satisfaction and high service standards.

 Supervise and monitor day-to-day correspondence through emails, letters, and

calls—resolving investor/client queries effectively.

 Maintain and update MIS reports; prepare daily dashboards and circulate key

metrics to senior leadership.

 Act as a single point of contact for handling operational and regulatory matters

related to DP, SEBI, and Exchange authorities.

 Ensure timely and accurate submission of quarterly, half-yearly, and annual

compliance reports; coordinate with legal advisors for opinion reviews.

 Implement strong quality controls and suggest improvements in operational

workflows to enhance accuracy and productivity.

 Assist in interpreting and implementing regulatory guidelines and ensure end-to-

end compliance adherence.

 Support documentation and query resolution related to capital market instruments,

including IPOs, FPOs, rights issues, and other offerings.

 Foster a collaborative team culture while upholding SLA commitments, client

confidentiality, and process integrity.



Required Skills & Competencies:

 Strong leadership and team management abilities.

 Excellent verbal and written communication skills, especially in client email

drafting and regulatory correspondence.

 High proficiency in MS Excel, Word, and PowerPoint; ability to prepare MIS and

presentations for internal/external use.

 Good understanding of capital markets, investor servicing processes, and

regulatory compliance.

 Ability to handle pressure and multi-task with a client-first mindset.

 Process-oriented with strong problem-solving and decision-making skills.

 High attention to detail and ability to maintain confidentiality in client-related matters.

Educational Qualifications:

 Graduate/Postgraduate in Commerce, Finance, Business Administration, or

equivalent.

 Semi Qualified Company Secretary

 Certifications related to Capital Markets / Mutual Funds / Compliance will be an

added advantage.

Why Join Us:

 Opportunity to work with an ISO-certified and SEBI-recognized industry leader.

 Strong exposure to capital market operations and regulatory frameworks.

 Collaborative culture with leadership support and growth opportunities.

 Convenient office location at Andheri East, Mumbai.

eligible may send cv by whatsapp 8454097057